To log out of your account, just click ''Log out'' in the upper right corner of most pages of the site. You will have to log in again when you return, even if you checked the 'Remember me every time I visit' box.
What should I do if I get an 'incorrect password' message? If you receive a message saying that your password is incorrect, enter it again to make sure that you did not mistype it. If you have forgotten your password, we will email it to you. Do you need your password now?
What if I can not log in, even with the correct email address and password? Your browser may not be enabled to accept cookies. To enable your browser to accept cookies, follow these steps:
For Internet Explorer:
Go to the 'Tools' menu.
Choose 'Internet Options'.
A smaller window will open with several tabs across the top. Click on the 'Security' tab.
Click on the 'Earth' icon.
Click the 'Custom level' button.
Make sure that you are set to 'Medium,' 'Medium-Low,' or 'Low' security in the drop-down menu.
For Mozilla Firefox:
Go to the 'Tools' menu.
Choose 'Options'.
Click on the 'Privacy' icon to the left.
Click on 'Cookies.'
Make sure that the box next to 'Allow sites to set Cookies' is checked.
For Netscape:
Go to the 'Tools' menu.
Choose 'Options'.
Click on the 'Privacy' icon to the left.
Click on 'Cookies.'
Make sure the drop-down menu is set to 'until they expire'.
For Safari:
Go to the 'Safari' menu.
Choose 'Preferences'
Click on the 'Security' icon to the right.
Make sure that the box next to 'Accept Cookies Always' is checked.
If your browser accepts cookies and you still can not log in, please contact customer service. Contact Customer Service now.
If you still need help, please browse the rest of the Snapfish Help section, check out our Customer Service page for the best way to contact our Customer Service team.